About Us
Job Description:
We are seeking an experienced Community Manager to lead our online communities and help us engage with our users. The ideal candidate will have a strong background in community management, excellent communication skills, and the ability to foster trust and empathy in a community environment.
Your Role:
* Community Leadership: Lead daily interactions on various platforms, including Reddit, X, and Discord, by starting conversations, replying thoughtfully, maintaining guidelines, and nurturing a welcoming environment.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Requirements:
We are looking for someone with at least 1–2 years of experience managing or moderating active communities. You should also have strong writing and communication skills, in-depth knowledge of Reddit and Discord moderation tools, bots, and features, and be fluent in English.
* Must-Have:
o At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
o Strong writing and communication skills to engage and nurture active, text-based communities.
o In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
o Empathy, diplomacy, and the ability to foster trust in a community environment.
o Organized, proactive, and comfortable working remotely with a startup mindset.
o Fluent in English (written & spoken).
Benefits:
* Monthly Pay: $1,000 USD/month (paid in USD)
* Healthcare Stipend: Support to cover your medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.