**Job ID**: 152667
**Who are we?**:
**In one sentence**:
Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions.
**What will your job look like?**:
- Reflect customer needs by assembling business documents and technical requirements.
- Design holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.
- Communicate new details of new solutions and their impact on business processes to customers' business and IT personnel.
- Ensure that the customer understands the solution and receive responses to all open questions and action items.
- Support the customer during the scoping phase in a specific domain up through and including customer sign off (for example, COP process for various customer types and products, EPC lead for all product models and designs, etc.).
- Prepare solution-related documents and specifications. Configure the solution, followed by the creation, execution and maintenance of accurate and detailed test plans for applicable testing.
- Support the resolution of configuration/implementation-related issues if and when they arise.
**All you need is...**:
- Degree in Computer Science or Industrial Engineering & Management - Information System.
- Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on).
- Wide knowledge of relevant products and E2E Business process.
- Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM).
- Experience in managing a team in cross-Amdocs domain solutions.
**Why you will love this job**:
- Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions.
- Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development!
- You will have the opportunity to work in multinational environment for the global market leader in its field.
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce