About this Role
We're seeking a seasoned Community Manager to lead our online communities, fostering engagement and growth while maintaining a welcoming environment.
As a key member of our team, you'll be responsible for creating and implementing community strategies, building relationships with users, and ensuring the overall health and well-being of our online spaces.
* Community Leadership: Develop and execute plans to increase user engagement, participation, and retention.
* Engagement Initiatives: Organize regular events, such as AMAs (Ask Me Anything), Q&As, user spotlights, and community challenges, to boost activity and morale.
* Community Insights: Gather feedback from users, identify trends, and provide actionable insights to inform product development, support, and marketing efforts.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflicts, and resolving issues with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
Requirements
* Experience: At least 1–2 years of experience managing or moderating active online communities.
* Writing & Communication Skills: Strong writing and communication skills to engage and nurture active, text-based communities.
* Platform Expertise: In-depth knowledge of moderation tools, bots, and features within our platforms.
* Empathy & Diplomacy: Ability to foster trust in a community environment and resolve conflicts effectively.
* Organizational Skills: Proven ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
Benefits
* Flexible Work Arrangement: Enjoy working remotely with a high degree of autonomy.
* Competitive Compensation: Receive a monthly salary of $1,000 USD.
* Healthcare Stipend: Support to cover medical or insurance needs.
* Unlimited PTO: Flexible vacation policy.
* Stock Options: Opportunity to share directly in our growth.
* Professional Development: Mentorship, autonomy, and direct impact in a fast-paced startup environment.