About This Role
We're seeking a Community Manager to lead our online communities, fostering engagement and growth. As a key member of our team, you'll be responsible for developing and implementing community strategies that align with our goals.
Key Responsibilities:
* Community Leadership: Develop and maintain a positive community environment on various platforms (Reddit, X, Discord) by engaging with users, responding thoughtfully, and upholding community guidelines.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user spotlights, and community challenges to boost participation and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and provide actionable insights to inform product, support, and marketing decisions.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflicts, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance the user experience.
Requirements
Must-Have:
* At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Nice-to-Have:
* Experience managing virtual community events (AMAs, webinars, etc.).
* Background in journalism, digital communication, or privacy-related fields.
* Familiarity with platforms such as Telegram, Slack, or Facebook Groups.
* Proven ability in creating engaging community content (guides, FAQs, spotlights).
* Previous experience in startups or tech-oriented communities.
Benefits
* Compensation: $1000 USD per month (paid in USD).
* Healthcare Stipend: Support to cover your medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.