We're Hiring : Customer Experience Business Analyst!Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission 'We help people eat better, live better', Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong, Saudi Arabia and now in Brazil.Are you passionate about data-driven decision-making and solving complex customer challenges? Do you thrive in a fast-paced, multicultural environment where analytics drive innovation? If yes, then this role is for you!What You’ll Do :Working With Large Datasets: Independently compile large and intricate datasets, construct, and deploy data models tailored to business or analytical requirements.Collaborate Across Teams: Work with various Business or Operations Teams to grasp issues, conceptualize analytics frameworks, and translate business problems into technical hypotheses.Design & Evaluate Analytical Methods: Develop and recommend analytical methods such as A/B testing, assess model performance, interpret experimental outcomes, and offer data-driven recommendations.In-Depth Analysis & Trend Identification: Conduct thorough analyses of our operations, research market and industry trends, pinpoint emerging patterns and opportunities, and consistently provide actionable business insights via analytics reports and performance dashboards.Why Join Us?Global Impact – Work in a dynamic, multicultural environmentTech & Innovation – Be part of AI-driven and data-focused advancementsStrategic Influence – Shape the future of customer experience with data-backed decisionsWhat We’re Looking ForBachelor’s degree or above5+ years in data analytics, data science, or related fieldsProficiency in SQL, Python, or other programming languagesExperience with ETL processes, statistical analysis, and dashboard creationStrong communication & collaboration skills to influence stakeholdersPossess experience in the Brazil market, with proficiency in Portuguese, Spanish, and English — other LATAM languages are a bonusBonus Points if you have:Experience in the food & service delivery industryStrong background in customer experience analyticsReady to make an impact? Apply now or share with your network! #Data Analytics #Customer Experience #Hiring #Business Analyst #Data Science #Tech Jobs #Join Us
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