Operations Specialist Job Description
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Metrobi is a logistics provider offering local courier services across the US. Our mission is to deliver exceptional service to our customers.
We are seeking an Operations Specialist to join our team. The ideal candidate will have experience in logistics, courier operations, and customer support.
* Key Responsibilities:
* Monitor ongoing deliveries and provide support to delivery drivers and shippers via phone and live chat.
* Assist with resolving any issues that may arise during the delivery process.
Requirements:
* Essential Skills:
* Proficiency in English.
* Ability to work based on the Eastern US time zone (EDT).
* Experience in logistics, courier operations, call center, or customer support.