About Us
We're dedicated to empowering users with control over their personal data.
Our mission is to simplify and automate data removal, making digital privacy accessible to everyone.
Why This Role?
* Make a Real Difference: Lead engaging communities and help thousands protect their personal data.
* Startup Growth & Ownership: Your ideas and actions will directly shape our community and product.
* Collaborative & Supportive Team: Work closely with passionate teammates committed to privacy and user safety.
* Remote Flexibility: Enjoy working fully remote with a high degree of autonomy and mentorship.
Your Role as Community Manager
* Community Leadership: Lead daily interactions primarily on social platforms—start conversations, reply thoughtfully, maintain guidelines, and nurture a welcoming environment.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Fully leverage moderation tools, bots, roles, and automations within social platforms to enhance user experience.
What We're Looking For
Must-Have:
* At least 1–2 years of experience managing or moderating active communities (social platforms, forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of social platform moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Nice-to-Have:
* Experience managing virtual community events (AMAs, webinars, etc.).
* Background in journalism, digital communication, or privacy-related fields.
* Familiarity with additional social platforms.
* Proven ability in creating engaging community content (guides, FAQs, spotlights).
* Previous experience in startups or tech-oriented communities.
Salary & Benefits
* $1,000 USD/month (paid in USD)
* Healthcare stipend to cover medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional development: Mentorship, autonomy, and direct impact in a high-growth organization.