Consultor(a) de Negócios Jr 6h | São Vicente/SP - Exclusiva para Pessoas com DeficiênciaJoin to apply for the Consultor(a) de Negócios Jr 6h | São Vicente/SP - Exclusiva para Pessoas com Deficiência role at Vivo (Telefônica Brasil)About the RoleLocation: São Vicente, SPVice-Presidência B2C, Diretoria Regional SPWe offer an open, transparent work environment that fosters trust and self-development.
Our B2C area aims to deeply understand our customers' needs and turn them into unique value propositions.
Our goal is to delight and retain customers!If you love technology, enjoy a dynamic team environment, and work in retail stores, you belong with us at Vivo!We are passionate about providing excellent service and showcasing all Vivo's connectivity services to help people enjoy life to the fullest through a delightful experience.Responsibilities and TasksTO SUCCEED IN THIS ROLE, YOU NEED:Welcome and direct customers according to their needs;Handle documentation, issue tickets based on identified services, and support self-service options;Efficiently manage simple and quick demands to optimize queue times and increase store productivity;Create an incredible experience in every customer contact.Requirements and QualificationsESSENTIALS:Commitment to quality and ethics;Enjoy working with and for people;Be a good listener and proactive;Good communication skills and a positive attitude;Be dynamic and result-oriented;Passion for helping and enchanting people;Stay connected and informed;Curiosity and discipline for personal development;Complete high school education;Experience in customer service is a plus.Additional InformationAt Vivo, we support and value our employees with flexible, comprehensive benefits, including:Choice of benefits via a digital platform (e.g., Gym, Meal Voucher, Transportation Voucher, Pharmacy Assistance, Medical and Dental Assistance, Life Insurance);Company smartphone;Unlimited voice and data plan with the fastest 5G network;Exclusive discounts on fixed lines, broadband, TV, and apps;Annual Bonus or PPR;Private pension plan;Childcare subsidy;An inclusive environment respecting individual styles and identities;Flexible working hours;Birthday day off;Participation in large corporate volunteer programs;Educational development programs with discounts and online courses;Career advancement opportunities within Brazil and abroad, across more than 17 countries;Health, emotional, and social wellbeing initiatives, including access to nutritionists, psychologists, social services, telemedicine, and more.All positions are open to people with disabilities and requalified professionals.
We celebrate diversity, differences, and potential!
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