Salesforce Health Cloud Specialist
We are looking for a skilled professional to join our team as a Salesforce Health Cloud Specialist. This role requires expertise in configuring and implementing Salesforce Health Cloud components, including Care Plans, Patient Timelines, Provider Networks, and custom workflows.
The ideal candidate will have experience working with cross-functional teams, collaborating with patient advocates, digital health product managers, and patient services managers. They will also be proficient in data visualization tools such as Tableau, Looker, or Power BI, and have strong communication and storytelling skills to convey complex data findings in a clear and concise manner.
Responsibilities will include analyzing business processes, identifying opportunities to leverage Salesforce capabilities, translating business needs into user stories, system requirements, and functional specifications, and creating and maintaining reports, dashboards, and data visualizations to support clinical and business decision-making.
Additionally, the successful candidate will ensure data integrity and compliance with healthcare regulations such as HIPAA, provide training and documentation for end users and stakeholders, and collaborate with Salesforce developers and administrators to design, test, and implement solutions.
* Key Responsibilities:
* Analyze business processes and identify opportunities to leverage Salesforce capabilities
* Configure Salesforce Health Cloud components
* Translate business needs into user stories and system requirements
* Create and maintain reports and dashboards
* Ensure data integrity and compliance with healthcare regulations
Requirements:
* 3+ years of experience as a Salesforce Business Analyst or Functional Analyst
* 1+ years of hands-on experience with Salesforce Health Cloud
* Strong understanding of healthcare workflows and patient engagement processes
* Ability to gather, document, and prioritize business and technical requirements
* Excellent communication and interpersonal skills with a focus on user experience
* Proficiency in data visualization tools such as Tableau, Looker, or Power BI
Benefits:
* Contractor position with payment in USD
* Training and certifications
* 100% work from home with internet subsidy
* 100% English environment