Job Description
We are seeking a highly skilled IT Specialist to join our team.
The ideal candidate will have a strong background in computer systems, networks, and cloud platforms. They will be responsible for installing, configuring, and maintaining hardware, software, systems, and networks for all employees.
The successful candidate will also serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
* Key Responsibilities:
* Install, configure, and maintain computer hardware, software, systems, and networks
* Provide timely troubleshooting and resolution for IT support requests
* Manage user accounts, permissions, and access controls
* Deploy and integrate new productivity and collaboration tools
* Maintain endpoint security
* Assist with cloud infrastructure management
* Document processes and create user guides