Logistics Coordinator
Metrobi is a startup backed by Techstars that offers local courier services in major U.S. cities.
Job Summary
* Monitor delivery routes and communicate with drivers and shippers via phone and live chat.
Requirements
* English proficiency
* Ability to work in the Eastern US time zone (EST)
* Experience in logistics, call centers, customer support, or account management
About This Role
* Metrobi is looking for an Operational Specialist who can effectively manage our delivery operations and ensure timely and efficient delivery of packages.
* As an Operational Specialist, you will be responsible for monitoring delivery routes, communicating with drivers and shippers, and ensuring that all deliveries are completed on time.
* You will also be responsible for identifying and resolving any issues that may arise during the delivery process.
What We're Looking For
* Strong communication and problem-solving skills
* Ability to multitask and prioritize tasks effectively
* Excellent organizational and time-management skills