About the Role
The team ensures operational continuity of Global Business Applications like SAP ECC, S/4, CFIN, SuccessFactors and others.
Main Responsibilities:
1. Create best practices and operational processes related to Application Development in SAP ECC and S/4 (ABAP, BTP, Fiori).
2. Be a point of contact for companies located in LATAM, guiding them through our Service Delivery Model when needed and ensuring that they get the right support on time.
3. Provide operational support to application/integrations developed in-house or other developments in Legacy Applications when needed.
Requirements:
* Bachelor's degree in computer science or related field.
* Excellent written and verbal communication skills in English and Spanish.
* Good understanding of SAP ECC and S/4 Technical and Development functionalities (BTP, Basis, ABAP, Fiori/JAVA, etc.).
* Good knowledge of ITIL framework.
* Able to work under pressure and meet deadlines when needed.
* Able to manage and prioritize tasks and time efficiently, and coordinate efforts with external partners in an effective manner.