ServiceNow Developer Position
This role focuses on supporting and enhancing the ServiceNow environment. The ideal candidate will have deep expertise in ITSM processes, CMDB, Discovery, Integrations, and related modules.
Key Responsibilities:
* Develop and maintain ITSM workflows and modules.
* Perform platform administration tasks including user management, roles, and permissions.
* Assist in integrations and customizations as needed.
* Collaborate with business analysts and stakeholders to deliver solutions.
* Participate in testing and deployment activities.
* Ensure best practices in coding, testing, and deployment.
* Troubleshoot and resolve platform issues.
* Maintain documentation for development and configuration.
Required Skills and Qualifications:
* 3-5 years of experience with ServiceNow development, focusing on ITSM.
* Experience with platform administration and configuration.
* Proficient in JavaScript, Glide API, and ServiceNow scripting.
* Familiarity with ITIL processes and best practices.
* Excellent verbal and written communication skills.
* Ability to establish strong relationships internally and externally.
* Experience with Agile methodologies and DevOps practices.
* Excellent problem-solving and communication skills.
* Experience with AI, Virtual Agent, Robot Process Automation (RPA).
Desired Certifications:
* Certified System Administrator (CSA)
* Certified Application Developer (CAD) (preferred)
This is an exciting opportunity for experienced professionals seeking a new challenge. If you are passionate about delivering exceptional results and driving innovation, we encourage you to apply.