**About Metrobi's Operations Role**
Metrobi is a leading provider of local courier services across 20 major metro areas in the U.S. We are seeking an Operations Specialist to join our team. As part of this role, you will be responsible for monitoring ongoing delivery routes and communicating with drivers and shippers via phone and live chat.
Responsibilities
1. Monitor delivery routes and communicate with drivers and shippers over the phone and live chat.
Requirements
* Proficiency in English language.
* Ability to work based on Eastern US time zone (EST).
* Experience in logistics, courier operations, call center, customer support, or account management.
Benefits
At Metrobi, we value our team members and offer opportunities for growth and development in a dynamic environment.