About Our Team
We are seeking an Operations Specialist to join our team. This role involves monitoring delivery routes and communicating with drivers and shippers via phone and live chat.
Key Responsibilities:
* Monitoring delivery routes in real-time
* Communicating with drivers and shippers via phone and live chat
Requirements:
* English proficiency
* Ability to work based on EST time zone
* Experience in logistics, call center, customer support, or account management
At the core of our operations is a strong emphasis on teamwork and communication. As an Operations Specialist, you will be working closely with our driver network to ensure seamless delivery experiences for our customers.
Our team is passionate about delivering exceptional results, and we're looking for someone who shares this vision.