Hi, first thank you for your interest in this position, we think that it is very important for you to know a little about our history.
Klass Wagen started with only 4 people and 7 cars (now we have more than 3000), but big ambitions! We want to be the best, the biggest, and achieve that as a team. Because great things are only possible to achieve with others, and success tastes better when shared. For us, the motto "there is only 1st place and the rest" fits perfectly, and if you have the following profile, we would like you to be part of our journey.
The Klass Wagen Team is focused on offering our customers an unforgettable experience. Witness to that is the positive reviews coming from our customers on social networks.
A little about you:
- Are you full of energy (even without Red Bull) and easily get out of your comfort zone?
- Are you hard-working and proactive, looking for a work environment that rewards these qualities?
- Are you ambitious (even when playing FIFA with friends you must win) and courageous (may be moved out of your parents' house and took life into your own hands at an early age)?
- Are you an extrovert (you are the soul of the party) and enjoy more going out meeting people than staying in watching Netflix?
- Do you enjoy interacting with customers, even with the difficult ones?
- Do you speak English at an intermediate level at least and have B Driver's license (Eliminatory) and B+E (Plus)?
**Responsibilities**:
- You will ensure the examination of the vehicles, and make sure (if needed) that they go to the car workshop as soon as possible;
- You will ensure the relationship with the partner services, suppliers, with insurers;
- You will checks the information received from the Service so that it ensures the correctness of the resolution of the request;
- You will respond to customer requests regarding any technical issues/damage that may occur during the rental;
- You will ensure the vehicle transfer to other locations (drive the vehicle to destination), if necessary, during the nighttime;
- You will update the tasks done using Excel & internal project management platforms.
A little about your skills:
- Good Communication
- Capacity to work under a lot of stress/solving problems
- Organization
- Team worker
We offer:
- A friendly team;
- Managers that are OK, we care about the well-fare of our employees and help them whenever they can both personally and professionally;
- Appreciation and appropriate remuneration for a job well done.
Conditions of the position:
Monday - Friday: 8 hours of work + 1h lunchtime
IF NECESSARY, THE TECHNICAL DEPARTMENT REPRESENTATIVE WILL GO TO INTERVENTIONS OUTSIDE OF WORKING HOURS, CASE IN WHICH HE WILL BE PAID EXTRA.
Tipo de vaga: Tempo integral
Horário de trabalho:
- De segunda à sexta-feira
- Turno de 8 horas
Pergunta(s) de seleção:
- Why would you consider to move to Portugal? Answer in English.
- What did you dislike most about past jobs and don't want to happen in the future?
- What are the things you have the right to complain about? Who is to blame / responsible for these?
- What did you like most during your professional activity and would you like it to be repeated at the next job?
Idioma:
- Inglês (obrigatório)
Licença/Certificação:
- CNH Categoria B (preferencial)