Operations Specialist Role
The Operations Specialist will oversee and manage ongoing delivery routes, effectively communicating with delivery drivers and shippers via phone and live chat.
Key Responsibilities:
* Manage logistics and courier operations to ensure timely delivery of packages.
* Collaborate with the team to identify and resolve any issues that may arise during delivery routes.
* Communicate effectively with customers and stakeholders to address their concerns and provide solutions.
Requirements:
* Proficiency in English language.
* Ability to work based on Eastern US time zone (EST).
* Experience in logistics, customer support, or account management.
Skills Required:
* Logistics and Supply Chain Management.
* Communication and Customer Service.
* Problem-Solving and Time Management.
Why Work at Our Company?
Our company offers a dynamic and fast-paced work environment that fosters growth and professional development. We prioritize teamwork, innovation, and customer satisfaction.