Join the Workplace team of a large US financial multinational company
Responsibilities
• Operate and support enterprise workplace platforms, including endpoint and device management solutions (Intune managed laptops) and Azure based virtual desktop environments (VDI)
• Provide L2/L3 support for device management solutions
• Maintain and improve runbooks, monitoring, and alerting to reduce mean time to detect/resolve.
• Manage service requests, configuration updates, and access provisioning
Requirements:
· 4+ years supporting enterprise workplace platforms (L2/L3)
· 4+ years of experience with Intunes
· 3+ years of experience with Iazure based VDI
· 4+ years of experience with ITSM processes
ENGLISH – ADVANCED (Professional) or FLUENT
Preferred
• 2+ years of experience Experience supporting one or more of AMC/AVCC/RAPPS/EMS