Role:
* Provide day to day local/remote desktop support
* Handle inbound calls and answer questions
* Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Requirements:
* 2-5 yrs of IT experience (or equivalent)
* Ability to build relationships
* Excellent time management skill
* Experience in OS, Apps and H/W installation and troubleshooting depending on project products
* 1,400 - 1,500 USD monthly
Benefits:
* Buddy program
* Health/ Medical insurance
* Internal career development program
* International job opportunities
* Onboarding program
* Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
Be part of Us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.