Client Relationship Specialist
Develop and maintain strong, strategic relationships with key clients to drive business growth.
Key Responsibilities:
* Identify and prioritize opportunities for growth and expansion within existing client base.
* Collaborate with cross-functional teams to develop and implement account plans that meet sales targets.
* Establish trust and credibility with key decision-makers through effective communication and negotiation skills.
* Conduct regular reviews to assess client needs and identify areas for improvement.
* Recognize and capitalize on upselling and cross-selling opportunities within existing accounts.
Essential Skills and Qualifications:
* Strong influencing and negotiation skills to build long-term relationships.
* Experience in the travel and hospitality industries or related sectors.
* Business acumen and commercial knowledge of B2B and new business segments.
* Project management skills to coordinate multiple tasks and initiatives.
* Proficiency in English, Portuguese, and Spanish languages.