Professional with more than 3 years of experience;Focus on ITOM module solutions, implementing tool functionalities to support customer processes;Define and implement external system integrations with the ServiceNow platform;Experience in developing pattern extensions for Discovery and Service Mapping for infrastructure and network elements;Experience in error analysis and reviewing Discovery and Service Mapping logs;Experience in setting CMDB and Data Manager health indicators;Experience in implementing network device discovery;Knowledge of solution and middleware architecture, such as WebLogic, Tomcat, Apache, WebSphere, JBoss, and other technologies;Experience in configuring MID Servers for Discovery and Service Mapping.Desirable knowledge in configuring connectors and rules for Event Management;Experience in error analysis within event management;Desirable knowledge in asset lifecycle solutions and management;Ability to interact with platform experts and process managers to define best practices for using ServiceNow platform functionalities;Desirable ServiceNow CIS Certification in Discovery, Service Mapping, and/or Event Management;Our #wiproites have :100% Life InsuranceAnnual bonus (PLR)Access to two training platforms: WiLearn with 10,000 coursesDiscounts for purchases and courses in a partner networkIPreferToRefer (Wiplinks) - every contributor earns a bonus for referring a person who also becomes a #WiproiteRecognition program for tenure in the company: certificate + points in the “Winner Circle” programYoga, Pilates, and Meditation classesOnline Nutritionist Program: promoting healthy eating habits and nutritional planningLectures and workshops: focusing on health, well-being, career development, and leadership
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