AtIG Networks(telecommunications), we work in a global, multicultural, remote-first environment. We're looking for anTSC Internbased inCuritiba (Brazil)to join ourOperations teamand help deliver high-quality connectivity solutions.Key responsibilitiesTechnical SolutionsSupport solution architects throughout different project stages, contributing to technical definitions and basic solution designs for clients.Incident ManagementAssist in triaging and tracking service failure tickets, ensuring organized and timely support.Ticketing OperationsSupport the opening, updating, and monitoring of technical tickets within internal systems.Monitoring & MaintenanceAssist in system and alarm monitoring, as well as coordinating maintenance windows.Provider CoordinationSupport the engagement and follow-up of service providers and field technicians.Project DocumentationContribute to organizing records, maintaining technical documentation, and updating project information in internal systems.We're looking for someone withHigh enthusiasm, dynamism, strong communication, and a positive team-player attitude.Basic technical knowledge in networks and Cisco/Juniper technologies.Intermediate to Advanced English to collaborate in a global setting (mandatory).A pro-growth mindset, eager to learn and take the first steps in the tech industry.EducationStudents in Engineering (Electrical, Telecommunications), Networking, Systems Analysis, Computer Science, or similar.Work model & commitmentHybrid(mostly remote, with office space available inCuritiba)Part-time6 hours/dayInternship SalaryR$ *****,00Meal voucher + Transportation voucherBirthday day off + giftWellness, engagement & recognition programsLearning & development opportunitiesIf you're excited to learn in an international environment and create real impact through Operations, we'd love to meet youApply via LinkedIn or send your CV to ****** with subject: "TSC Intern BR".