Job Title: Senior Integration Specialist
Description:
The role of the Lead ServiceNow Engineer is to lead the design, development, and deployment of a certified integration application between ServiceNow and a healthcare-focused CMMS platform. The successful candidate will be responsible for architecting and implementing secure, scalable, and maintainable integrations supporting attachments and templated requests.
Key responsibilities include ensuring robust bidirectional data flow between ServiceNow and the CMMS using REST APIs and IntegrationHub, defining and enforcing best practices and coding standards across the development team, collaborating with engineering, product, and certification teams to finalize scope, timelines, and delivery strategy, guiding and mentoring junior developers, overseeing code reviews and QA processes, owning the documentation and requirements-gathering process by working directly with stakeholders, leading the application through the ServiceNow Store certification process, ensuring full compliance, and coordinating and supporting end-to-end testing, certification, and deployment phases.
The ideal candidate will have a minimum of 7 years of experience in ServiceNow development, with expertise in JavaScript, Flow Designer, IntegrationHub, REST API development, and complex ServiceNow workflows. Additionally, they should possess deep knowledge of ITSM, CMDB, and platform security best practices, as well as experience with attachments, custom forms, and templated request workflows. Strong leadership, stakeholder communication, and technical documentation skills are also essential.
Required Skills and Qualifications:
* ServiceNow Certified Application Developer
* 7+ years of ServiceNow development experience
* 7+ years of JavaScript experience
* At least 2 years in a technical leadership or architecture role
* Proven experience delivering certified ServiceNow Store apps
* Expertise in JavaScript, Flow Designer, IntegrationHub, REST API development, and complex ServiceNow workflows
* Deep knowledge of ITSM, CMDB, and platform security best practices
* Experience with attachments, custom forms, and templated request workflows
Benefits:
* 100% remote work arrangement
* Contractor role: 6–8 months total
* Full-time dedication (40 hours/week)
* BYOD policy not specified