Sr. Manager, B2B Sales page is loaded## Sr. Manager, B2B Saleslocations: PHL Makati City - Ayala North Exchangetime type: Full timeposted on: Posted Yesterdayjob requisition id: R1570976Job Title:Sr. Manager, B2B SalesJob DescriptionThe Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.**You Have*** 8+ years of inside sales experience with 5 years as an inside sales *manager* (not renewals or customer success)* 5+ years of people leadership, team leadership, or team coaching/ mentorship experience* For the Philippines market, experience selling to Filipino clients or working in the Philippines* Sales and Sales Management experience preferably in a technology, IT, SaaS, or Human Capital / Consulting* Track record in both hunting and farming sales* Expertise in scaling businesses in a high-growth market* Willingness to coach and provide guidance to team members to improve the sales skills of the team**You Will*** Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction* Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date* Be an enabler to remove roadblocks and help the team to resolve challenges to support sales opportunities* Monitor and lead team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members* Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories* Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction* Be a point of escalation for our clients and respond promptly to any issues* Maintain a balanced level of communication with the Sales Director and externally facing client to ensure strategic client relationship is fostered and developed* Work with client contact on reporting and forecasting* Ensure team understanding to achieve operating plan targets, sales targets, and client performance targets (CPTs)* Work with internal functional resources and external partners to develop a coaching platform* Coordinate team incentives and Sales Performance Incentive Funds* Partner and build business relationships with all partners to ensure customer expectations are met* Work with teams and management to improve sales processes and achieve a positive customer experience* Lead team to buying/renewal process to achieve greater client satisfaction**Our Benefits/Perks:*** Health Insurance with Dental Coverage for Employees* Paid Time off* Bereavement Leave* Life Insurance* Group Personal Accident Program* Employee Assistance Program* Recognition programs* Wellness Incentive Program* Learning and Development Programs**Virtual First**Concentrix is a Virtual First company, which means working outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but an Internet connection and a space at home to work is required. While you can work from your home, we do require that you are within a commutable distance (NCR, Cavite, Rizal, Laguna, and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of this work equipment is prohibited without any prior approval by the management team, including our PH Site DirectorLocation:PHL Makati City - Ayala North ExchangeLanguage Requirements:English (Required)Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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