Job Overview
The position of Technical Program Manager encompasses overseeing the delivery of projects for key customers across various technological platforms. This role involves leading teams and maintaining open communication with stakeholders to ensure regular updates.
* Manage projects on time, within budget, and in accordance with client expectations by collaborating with technology teams.
* Foster close working relationships with customer stakeholders and guarantee that project scope is clearly understood and documented.
* Identify, assess, and mitigate potential project risks effectively.
Main Responsibilities
In this capacity, you will be responsible for:
* Maintaining high levels of customer satisfaction through timely project delivery and rigorous quality control.
* Serving as a primary point of contact for customers, understanding their needs, and managing expectations accordingly.
* Establishing and monitoring performance targets and metrics for team members.
Requirements
To excel in this role, candidates should possess:
* A Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
* Proven experience in software development project management.
* Strong leadership and team management skills.