We are looking for a highly skilled IT Specialist to support our growing team. This is an exciting opportunity to join a dynamic organization and contribute to the development of our digital marketing services.
As an IT Specialist, you will be responsible for installing, configuring, and maintaining computer hardware, software, systems, and networks for all employees, both onsite and remote.
You will also serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
Your key responsibilities will include managing user accounts, permissions, and access controls across various SaaS platforms, deploying and integrating new productivity and collaboration tools, and monitoring and maintaining endpoint security.
You will also assist with cloud infrastructure management, data backup, and disaster recovery planning, conduct regular software updates, security patching, and vulnerability assessments.
In addition, you will support cybersecurity initiatives, including employee security awareness training and incident response, document processes, create user guides, and train staff on new technologies and best practices.
Collaborating with leadership, you will evaluate and implement new tools that enhance productivity and security.