Account Manager Job Description
The primary responsibility of this role is to oversee existing customer accounts and identify new business opportunities. The ideal candidate will have a strong understanding of customer needs, complex sales projects, and be able to build and maintain long-term relationships.
This position requires excellent communication, presentation, and interpersonal skills. The ability to negotiate and close deals effectively is also essential. Additionally, the candidate should have proficiency in CRM systems and other sales tools.
A bachelor's degree or equivalent is preferred, but not required. The native language should be Portuguese, and fluency in English (oral and written) is necessary.
Key Responsibilities:
* Develop and execute account plans to achieve revenue growth and customer satisfaction goals.
* Build and maintain strong relationships with key decision-makers at existing customer accounts.
* Proactively identify and pursue new business opportunities within existing accounts.
* Conduct regular account reviews and provide insightful business reviews to customers.
Required Skills and Qualifications:
* Proven track record of success in a sales role, preferably in the software industry.
* Experience with long sales cycles, request for proposals, and public tenders.
* Strong understanding of the software development lifecycle and enterprise IT environments.
* Experience with open source software, API management, and IAM technologies.
* Excellent communication, presentation, and interpersonal skills.
* Strong negotiation and closing skills.
* Ability to build and maintain strong customer relationships.
* Strong analytical and problem-solving skills.
* Proficiency in CRM systems and other sales tools.
* Native Portuguese speaker, fluent in English (oral and written).
Benefits:
* Flexible vacation/leave plan that fits your needs.
* Health, dental, and life insurance for you and your family.
* Opportunity to work with cutting-edge technologies.
* Opportunity for professional growth and development.
* Fully remote position with frequent short travel.
Diversity Drives Innovation:
We value the diversity of our team regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, or veteran or marital status. We do not tolerate any form of discrimination.