**Location**:
Sao Paulo
**Team**:
HR
**Employment Type**:
Regular
**Job Code**:
A59570A
**Responsibilities**:
**Team Introduction**:
We are a collaborative team focused on maintaining the integrity of HR processes and data. Our work brings together diverse perspectives to strengthen HR processes, solve problems, and support the organization with reliable insights. The team values curiosity, accountability, and open communication, creating an environment where members can both challenge and learn from one another.
We are seeking a detail-oriented professional to help ensure the accuracy and quality of our HR processes and data. In this position, you will analyze key indicators, perform regular audits, and present clear, evidence-based reports. Our team collaborates closely to discuss findings, resolve issues, and enhance processes. Our team's success hinges on delivering robust analysis, a dedication to accuracy, and effective communication and alignment with other teams.
**Responsibilities**:
- Develop a deep understanding of the definitions and calculations for all key indicators.
- Execute regular quality inspections and audits for various processes based on predefined metrics and quality standards. Most importantly, provide clear, evidence-based explanations and supporting documentation for potential error cases.
- Compile brief quality reports that include calculated metric results and key findings.
- Initiate and lead discussions with team members to present quality findings, justify assessments, and ensure full alignment on results.
- Frequently review the resolved on-call tickets to identify problematic cases, conduct root cause analysis and complete formal documentations on incident platforms to close the loop.
**Qualifications**:
Minimum Qualifications
- Bachelor's degree or above.
- Capability to detect inconsistencies and errors that may be overlooked by others.
- Demonstrates persistence in comprehending the "why" behind problems, not merely identifying them.
- Sense of ownership to assume full responsibility for the accuracy and integrity of delivered work and reports.
- Competence to communicate findings effectively and establish consensus among teams.
- Proficiency in English for report - writing, meeting - conducting, and daily work communication.
This position is exclusive for People with Disabilities (PwD). Therefore, the company reserves the right to ask for documents and certifications to evidence disability according to the relevant legal provisions on this matter.
Job Information
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Reasonable Accommodation