At the forefront of our delivery operations lies a pivotal role: Delivery Route Manager. This is your opportunity to shape the future of logistics by optimizing routes, collaborating with drivers and shippers, and fostering seamless communication.
Key Responsibilities
* Drive efficiency by monitoring route progress in real-time, ensuring timely package delivery while minimizing disruptions
* Engage with customers through prompt responses to inquiries, resolving issues with professionalism and tact
Requirements
* Fluency in English with excellent verbal and written communication skills
* Ability to work harmoniously within the Eastern US time zone (EST)
* Proven experience in logistics, courier services, call center management, customer support, or account management
What You'll Gain
A dynamic work environment that values collaboration, creativity, and problem-solving. As you excel in this role, you'll develop essential skills in route optimization, customer engagement, and team collaboration. Our focus on employee growth ensures you'll find opportunities for advancement and professional development.
Why Choose Us
We're dedicated to revolutionizing the local courier services landscape. By joining our mission, you'll become part of a forward-thinking organization that prioritizes innovation, customer satisfaction, and employee empowerment. In return, we offer a competitive compensation package, comprehensive benefits, and opportunities for career progression.