Community Manager Job Description
We are seeking a highly skilled Community Manager to lead our online communities, engage with users, and foster a positive environment.
The successful candidate will have experience managing active communities on platforms such as Reddit, Discord, or X. They will be responsible for creating engaging content, moderating conversations, and ensuring that community standards are upheld.
Key Responsibilities:
* Lead daily interactions on Reddit, X, and Discord, starting conversations, replying thoughtfully, and maintaining guidelines.
* Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Identify user sentiment trends, gather feedback, and proactively share actionable insights with the Product, Support, and Marketing teams.
* Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Requirements:
* At least 1–2 years of experience managing or moderating active communities on Reddit, Discord, X, or forums.
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits:
* Monthly Pay: $1,000 USD/month (paid in USD)
* Healthcare Stipend: Support to cover medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth environment.