Join to apply for the Sr Vice President, SMB Fraud Risk Sr Officer – Fraud Prevention (Sao Paulo) role at CitiContinue with Google Continue with GoogleJoin to apply for the Sr Vice President, SMB Fraud Risk Sr Officer – Fraud Prevention (Sao Paulo) role at CitiAt Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.Shape your Career with CitiWe're currently looking for a high caliber professional to join our team as SVP, SMB Fraud Risk Sr Officer – Fraud Prevention – Hybrid based in Sao Paulo. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.We have a variety of programs that help employees balance their work and life.This global role is a member of the Services, Markets and Banking Fraud Management team, which is a First Line of Defense function that partners with business lines to provide subject matter and risk expertise to serve Citi's clients and support business growth. This role will be responsible for defining the end-to end external fraud risk response and strategy, while supporting each business to develop processes and protocols to manage fraud-related client or operational risk incidents across the fraud lifecycle (Protection, Detection, Response).This role presents an opportunity to work closely with a variety of senior internal stakeholders across Product, Operations, Technology, Compliance, Legal and Business Risk teams;
as well as industry partners;
to drive transformation.The Fraud Risk Senior Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.Responsibilities:
Partner with business to define strategic roadmaps and priorities to manage and mitigate the operational, compliance and regulatory risks associated with FraudCollaborate with partners within the Fraud team and Business Risk teams to define requirements and develop processes that ensure E2E coverage and cohesion of capabilities across the fraud lifecycleWork with Project Management partners in the Fraud Management team and Business sponsors to articulate strategy and data/reporting requirements for implementation with TechnologySupport and inform creation of preliminary fraud-related data analytics and visualization capabilities, identifying efficient and tactical enhancements to drive visibilityProvide client advisory and support client engagement, acting as a conduit for client feedback and requirements to internal teamsSupport creation and delivery of internal and external Fraud collateral and awareness materialRemain abreast with regulatory and industry developments related to fraud and financial crimeProvide subject matter and risk expertise to respond to events or enquiries related to fraud impacting Services, Markets and/or BankingAdvise Business on evaluation, design and implementation of controlsSupport and drive incident management and fraud response protocolsProvide though leadership and support the development of a Target Operating Model for Fraud ManagementEstablish relationships within and outside Fraud functions to actively drive cross-functional collaboration, breaking down silos and establishing credibilityRecommends appropriate controls which will maximize the return on investmentEvaluates potential control enhancements which will improve business controls or reduce impacts to good customersPartners with the business to facilitate new product/service deliveryUnderstands the latest fraud performance trends and communicate these to the businesses and articulates mitigation projects and overall approach to Fraud related issuesPartners with Operations, Analytics and Process Integration Teams to coordinate actions to address Business and assists the Control group in the evaluation and management of Global policies and standardsPerforms other duties and functions as assignedAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:
10+ years in Financial Institutions. Experience working within Wholesale Banking in Operations/Risk Management and/or Fraud Management preferredNative/Bilingual Proficiency in English and PortugueseProfessional working in Spanish a bonusProject Management Certifications a bonusStrong grasp of Citi's wholesale banking product suite, particularly paymentsUnderstanding of Citi systems and architecture beneficialIncident management experience beneficialStrong knowledge or interest in fraud regulatory landscape and industry developments globallyStrong understanding of risk and controls, with the ability to identify risks proactivelyConfidence with data analytics and visualizationDemonstrated experience in building out new functionalities and processes as part of transformation programsOutstanding communicator:
ability to effectively engage and inspire small and large audiences to drive collaboration, innovative changes and deliver results across multiple disciplines and stakeholder groupsCapable of multi-tasking and prioritizing in a dynamic environmentMust be able to write, read and speak English and Spanish fluentlyEducation:
Bachelor's/University degree, Master's degree preferredThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.------------------------------------------------------Job Family Group:
Risk Management------------------------------------------------------Job Family:
Fraud Risk------------------------------------------------------Time Type:
Full time------------------------------------------------------Most Relevant SkillsAnalytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.------------------------------------------------------Other Relevant SkillsCredible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Referral and Escalation, Risk Remediation.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi's EEO Policy Statement and the Know Your Rights poster.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesBanking, Financial Services, and Investment BankingReferrals increase your chances of interviewing at Citi by 2xWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr