Job Description
We are seeking a highly skilled IT Specialist to join our team. This role will involve installing, configuring, and maintaining computer hardware, software, systems, and networks for all employees.
The successful candidate will serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
Responsibilities include managing user accounts, permissions, and access controls across various SaaS platforms, supporting the deployment and integration of new productivity tools, and monitoring endpoint security.
This position also involves conducting regular software updates, security patching, and vulnerability assessments, as well as collaborating with leadership to evaluate and implement new tools that enhance productivity and security.
Key Requirements
* A working level of spoken and written English
* Proven experience in IT support, systems administration, or a similar role, preferably in a startup or fast-paced environment
* Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365)
* Strong troubleshooting and diagnostic skills; ability to solve problems independently and communicate solutions clearly
* Experience with endpoint management, SaaS administration, and automation tools
* Familiarity with cybersecurity best practices, including MFA, VPNs, patch management, and incident response
* Excellent interpersonal and communication skills; ability to train and support non-technical users
* Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications)
Preferred Qualifications
* Certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or Google IT Support Professional Certificate
About the Role
This is an exciting opportunity to work in a dynamic environment where you will have the chance to develop your skills and expertise in IT support and systems administration.
If you are a motivated and forward-thinking individual with a passion for technology, we encourage you to apply for this role.
Contact Information
Please submit your application through our online portal.