**Job Title: Technical Support Engineer**
Synopsis:
This role involves providing technical support and resolving complex issues. Strong understanding of container technologies (Kubernetes, Docker) and cloud environments is required.
Responsibilities:
* Handle customer inquiries and provide timely solutions.
* Dive deep into complex technical issues, collaborate with the engineering team to reproduce and resolve problems.
* Contribute to product improvement by working closely with sales, solution architecture, and field engineering teams.
Requirements:
* Technical proficiency in container technologies and cloud environments.
* Strong problem-solving skills and ability to troubleshoot effectively.
* Excellent English written and verbal communication skills.
* Ability to work effectively in a fast-paced, global team.
What We Offer:
* Cutting-edge technology and innovative products.
* Global impact and opportunities for career growth.
* Collaborative culture and open-source pioneer environment.