About Community Leadership
We are seeking a highly skilled Community Manager to lead our online communities, fostering engagement, and driving growth. Our ideal candidate will possess exceptional communication skills, be able to navigate complex online discussions, and maintain a welcoming environment.
Key Responsibilities:
* Community Engagement: Develop and execute strategies to increase community participation, encouraging users to share their thoughts and ideas.
* Moderation and Conflict Resolution: Uphold community standards by moderating conversations, removing spam, and resolving situations with empathy.
* Insights and Growth: Analyze user sentiment trends, gather feedback, and provide actionable insights to inform product development and marketing efforts.
Requirements:
* Experience: At least 1-2 years of experience managing or moderating active online communities.
* Communication Skills: Strong writing and communication skills to engage and nurture active, text-based communities.
* Platform Knowledge: In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy and Diplomacy: Ability to foster trust in a community environment and resolve conflicts effectively.
* Remote Work: Comfortable working remotely with a startup mindset.
* Language: Fluent in English (written & spoken).
Benefits:
* Compensation: Competitive monthly salary.
* Healthcare Stipend: Support for medical or insurance needs.
* Unlimited PTO: Flexible vacation policy.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.