About Us
We are a language services firm dedicated to delivering exceptional due diligence solutions. Our team is comprised of professionals located across multiple countries, functioning in one of three time zones (APAC, EMEA, Americas). We strive to promote internally whenever possible, making this a limited opportunity to join an ambitious and efficient company that values career development.
Key Responsibilities
You will play a key role in ensuring clients' interpretation and market research needs are met with precision and efficiency. Your responsibilities will centre around three core areas: project management, client communication, and ad-hoc recruitment of specialized language professionals.
Our interpretation team covers both remote projects and on-site projects.
You will manage multiple projects per day. Projects can begin and end on the same day or span several weeks. You will interact with clients via email, phone, or messaging about their needs and work with colleagues to ensure the client's expectations for quality, speed, and cost are met.
Key Requirements
* Bachelor's degree in a related field
* Fluency in English. Fluency in an additional language is a bonus.
* Experience with CRM systems
* Excellent written and verbal communication and client service skills
* Strong organizational and multitasking abilities
* Ability to work under pressure in a fast-paced environment
* Ability to work effectively in both independent and team environments
* Goal-oriented, driven, and highly motivated to succeed & take on challenges
Working Hours & Location
This is a fully-remote role where you can work from home. You will work either APAC, AMER or EMEA business hours, but wherever possible, it will be your local region.
Weekends and overnights shifts are available with a commensurate increase in compensation.