Omni Studio Developer Role Overview
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This role involves working with Omni Studio tools such as scripts, data analysis, integration procedures, and custom user interface components to create dynamic, customer-centric applications.
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* Key Responsibilities Include Developing solutions using Omni Studio tools, collaborating with business analysts and stakeholders to understand functional requirements and translate them into technical designs.
* Create technical specifications and designs for Omni Studio components that align with project objectives and best practices.
* Customize and configure the Salesforce platform using declarative tools to meet business needs, ensuring solutions are scalable and maintainable.
* Write clean, efficient, and well-documented code using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies as needed.
* Implement integrations with third-party systems using Salesforce APIs and middleware solutions.
* Develop and execute comprehensive test plans, including unit tests, integration tests, and user acceptance testing to ensure the quality and functionality of the solutions.
* Manage the deployment process using tools like Salesforce DX, change sets, or version control systems, ensuring smooth transitions from development to production environments.
* Provide ongoing support and troubleshooting for deployed solutions, addressing any issues that arise in a timely manner.
* Monitor and optimize the performance of Omni Studio solutions, ensuring they operate efficiently within Salesforce governor limits.
* Work closely with project managers, other developers, and quality assurance teams to ensure timely delivery of high-quality solutions.
* Engage with clients to gather feedback, understand their evolving needs, and make recommendations for enhancements or new features.
* Share knowledge and best practices with the team, contributing to the collective expertise and professional development of colleagues.
* Stay up-to-date with the latest Salesforce releases, Omni Studio updates, and industry trends to continuously improve skills and knowledge.
* Evaluate and implement security measures to protect client data and company assets.
* Actively participate in code reviews to promote high-quality code and adhere to industry standards.
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