About Our Community Management Role
We're seeking a skilled Community Manager to lead our online communities and help users protect their personal data. Our team simplifies and automates data removal, making digital privacy accessible to everyone.
Why Lead Our Communities?
* Make a Real Difference: Foster engaging communities and help thousands safeguard their personal data.
* Collaborative Environment: Work closely with passionate teammates committed to user safety and digital privacy.
* Remote Flexibility: Enjoy working fully remote with a high degree of autonomy and mentorship.
Your Responsibilities as a Community Manager
* Community Leadership: Manage daily interactions on social media platforms, start conversations, reply thoughtfully, maintain guidelines, and create a welcoming environment.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and share actionable insights with our teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metric Tracking: Monitor community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Leverage moderation tools, bots, roles, and automations within social media platforms to enhance user experience.
Required Skills and Qualifications
* Experience: At least 1–2 years of experience managing or moderating active online communities.
* Writing and Communication Skills: Strong writing and communication skills to engage and nurture active communities.
* Knowledge: In-depth knowledge of social media moderation tools and features.
* Presentation Skills: Ability to present insights and ideas effectively to cross-functional teams.
* Language Skills: Fluent in English (written & spoken).
Benefits
* Monthly Pay: $1000 USD per month.
* Healthcare Support: Support for medical insurance needs.
* Flexible PTO: Vacation policy with flexible scheduling.
* Stock Options: Opportunity to share in the company's growth.
* Remote Work: Work from anywhere comfortably.
Growth Opportunities
We offer professional development opportunities through mentorship, autonomy, and direct impact in a fast-paced startup environment.