Job Category Sales Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.Objectives of this role - Represent Slack platform and services: Using market and customer research as well as deep and comprehensive knowledge of how our platform meet the needs of customers - Selling Slack: Demonstrate the value of Slack to potential clients - Managing customer accounts: Handle existing clients and work to reduce churn - Negotiating contracts: Negotiate product pricing and commercial agreements - Providing customer service: Answer questions, provide relevant product recommendations, and help customers maximize software use - Communicating with the software development team: Relay customer feedback to the development team - Staying up to date: Keep abreast of market trends and the changing software industry - Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics Responsibilities - Develop and implement a Territory Plan using comprehensive data analysis, and adjust sales techniques according to interactions and results in the field - Maintain working relationships with existing clients to ensure that they receive exceptional service and to identify potential new sales opportunities - Generate leads and build relationships by organizing daily work schedule to call on existing and potential customers - Identify prospects, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories - Possess in-depth product knowledge and be able to conduct demos and handle objections - Prepare concise and accurate reports, proposals, and other required documentation for executive-level presentations Required skills and qualifications - 7 years of sales experience within a similar role - Excellent communication, interpersonal, problem-solving, presentation, and organizational skills - Proficiency with Salesforce Platforms - Strong ability to balance persuasion with professionalism - Solution / Value Selling Approach - Proven success rate at levels above sales quota - Ability to travel at least 25% of the time to customer events Accommodations Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.