Job Responsibilities
* Investigate and analyze various risk behaviors, including fraud, phishing, and account theft, and take appropriate actions to reduce user losses and improve user satisfaction.
* Continuously monitor user behavior and prepare investigation reports for identified risk cases.
* Identify potential risk patterns, maintain a case database, and summarize behavioral characteristics.
* Detect data anomalies through risk management and real-time monitoring, and coordinate with relevant teams to prevent potential losses.
* Monitor and manage daily risk control processes to ensure the security and compliance of account activities.
* Conduct regular reconciliation operations to ensure account balances match actual assets, identifying and resolving discrepancies.
* Analyze existing risk management processes and policies, and provide recommendations for improvement.
* Facilitate effective communication with internal departments and external partners to ensure timely information flow.
* Independently handle unexpected issues and propose effective solutions.
Requirements
* Bachelor’s degree or above .
* 1–3 years of experience in risk investigation and analysis.
* Experience in anti-fraud, AML, settlement, or reconciliation in payment institutions, exchanges, banks, or related industries is preferred.
* Data analysis experience is a plus.
* Strong communication and written skills, with the ability to collaborate across teams.
* Strong logical thinking and analytical ability, capable of breaking down complex data.
* Fluency in Chinese is required.