If youre passionate about driving projects end-to-end, keeping teams aligned, and delivering real impact for clientsthis role is for you. What you will do? Leading end-to-end Sprinklr implementation projects, from kickoff to go-live. Acting as the main point of contact for clientsbuilding trust, managing expectations, and ensuring smooth delivery. Coordinating cross-functional teams (consultants, solution architects, developers) to keep milestones on track. Defining project plans, timelines, and deliverables while proactively managing risks and dependencies. Facilitating workshops, steering clear communication, and keeping stakeholders engaged at every step. Driving continuous improvementidentifying ways to optimize delivery and elevate the client experience. What are we looking for? Proven experience as a Project Manager, ideally in SaaS, CX, or tech-driven environments. Strong organizational skills. Excellent communicationyoure just as comfortable with C-level execs as you are with technical teams. Ability to manage multiple priorities while keeping quality at the center. Fluent English (C1/C2). Spanish is a plus! Here at SMT, Project Managers are strategic partners who shape outcomes and ensure clients unlock the full value of the software. Youll lead impactful projects, work with top-tier clients, and collaborate with a passionate, expert team. Join us!