The Key Account Manager is responsible for all aspects of managing effective relationships, strategic planning, excellence in execution and achieving sales growth with assigned Key Accounts.
Serve as the primary point of contact to manage all aspects of the relationship professionally at the Key Account corporate level, with field management and across multiple departments
Instrumental in the development and execution of strategic planning, including identification of annual and quarterly objectives, to maximize sales and achieve established goals
Based on business plan pillars, identify opportunities and secure agreement for execution to maximize sales
Prepare effective and compelling professional proposals, presentations, and reports
Communicate regularly with contacts via phone, email, virtual and in-person meetings
Provide prompt follow up both internally and externally on all objectives, projects, and progress
Collaborate with Sales Manager, Analysts and Marketing Team to develop and execute highly effective account specific promotions including point of sale collateral and social/digital partnerships
Responsible for the sell-in and notification of all Sales and Marketing programs to assigned Key Accounts
Dedicate time in the market with internal Sales Team and external customers
Plan and measure sales strategy results and identify trends with the Analytic Team
Establish and manage budgets for assigned Key Accounts
Act as liaison in the exchange of information on Lottery policies and procedures, including resolution of issues
Coordination and completion of all new and existing account licensing process and forms for assigned Key Accounts
Provide and/or direct retailer training needs
Attend industry related workshops, trade shows, local business association meetings and seminars
Perform additional duties and responsibilities as assigned