We are seeking a skilled Remote Scheduling Specialist to join our team. The ideal candidate will have experience in healthcare operations, patient coordination, or provider support roles.
The Remote Scheduling Specialist will be responsible for managing caregiver schedules, call-outs, and no-shows to ensure continuous client coverage. They will handle inbound and outbound scheduling calls and texts from caregivers, clients, and agencies.
The successful candidate will have strong problem-solving skills and be able to resolve urgent scheduling conflicts. They will also be tech-savvy and quick to learn new platforms, comfortable working with AI-driven tools.
Bilingual candidates are highly desirable, as many patients prefer or benefit from Spanish-speaking support. This is an excellent opportunity for someone who thrives in a remote setting with minimal hand-holding.
Requirements
* 1–2+ years in U.S. healthcare operations, patient coordination, or provider support roles
* Proven experience speaking with physicians, clinic staff, or healthcare providers
* Familiar with EMR/scheduling systems (e.g., WellSky, AxisCare, ClearCare)
* Tech-savvy and quick to learn new platforms; comfortable working with AI-driven tools
* Strong problem-solving skills with the ability to resolve urgent scheduling conflicts
Key Skills & Attributes
* Clear, confident communicator – able to explain complex workflows to medical professionals
* Persistent and detail-oriented – follows up thoroughly and tracks progress accurately
* Critical thinker – makes suggestions to improve processes and flag issues
* Independent and proactive – thrives in a remote setting with minimal hand-holding
Benefits
* Potential for profit share based on performance
* Fully WFH, forever
* Unlimited PTO
This is a dynamic role that offers opportunities for growth and development. If you are looking for a challenging and rewarding career path, we encourage you to apply.