Community Manager
About Us
We are a dynamic startup dedicated to helping users regain control over their personal data. Our mission is to simplify and automate data removal, making digital privacy accessible to everyone.
Why Work with Us?
* Make a Real Impact: Lead engaging communities and help thousands protect their personal data.
* Startup Growth & Ownership: Your ideas and actions will directly shape our community and product.
* Collaborative & Supportive Team: Work closely with passionate teammates committed to privacy and user safety.
* Remote Flexibility: Enjoy working fully remote with a high degree of autonomy and mentorship.
Your Role as Community Manager
Key Responsibilities:
1. Community Leadership: Lead daily interactions primarily on Reddit, X, and Discord—start conversations, reply thoughtfully, maintain guidelines, and nurture a welcoming environment.
2. Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
3. Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
4. Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
5. Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
6. Platform Expertise: Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Requirements
Must-Have Qualifications:
* At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Nice-to-Have Qualifications:
* Experience managing virtual community events (AMAs, webinars, etc.).
* Background in journalism, digital communication, or privacy-related fields.
* Familiarity with platforms such as Telegram, Slack, or Facebook Groups.
* Proven ability in creating engaging community content (guides, FAQs, spotlights).
* Previous experience in startups or tech-oriented communities.
Benefits
We Offer:
* Competitive monthly pay.
* Healthcare stipend to support your medical needs.
* Unlimited PTO for flexible vacation planning.
* Stock options for direct growth investment.
* 100% remote work flexibility.
* Professional development opportunities through mentorship and autonomy.