Join to apply for the ATENDENTE TÉCNICO NÍVEL 1 (PCD) role at ILHA SERVICE TECNOLOGIA LTDA.Location: Justiça Federal de Minas Gerais, Rua Vinte e Oito, 1.155 - Bairro Centro, CEP: 38.300-082Working hours: 09:00 to 12:00 and 13:00 to 18:00, Monday to FridayResponsibilitiesProvide first-level IT support via phone, remote, and on-siteRegister, control, and close service requests using the IT service management systemAssist users with inquiries and guide them regarding IT services and systemsDocument all interactions and solutionsCoordinate with other units for unresolved requestsMonitor and follow up on critical requests until resolutionQualificationsProven experience in IT supportTechnical certification or ongoing technical education in IT (minimum 3rd semester)At least 20 hours of ITIL v4 or higher trainingAt least 20 hours of training in Microsoft Windows 10 or higherOfferingsSalary: R$ 2.507,29Vale Alimentação: R$ 27,28 per day workedVale TransporteLife insuranceAdditional InformationPosition based in Ituiutaba, MGFull-time, CLT contractMinimum education: Technical courseValued experience: 1-3 yearsThis job is active. Apply now to join our team!
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