We are seeking a skilled Business Technical Services Analyst with expertise in PL/SQL to join our team.
Job Description
In this role, you will establish positive relationships with clients, understand their business objectives and expectations, and provide exceptional services and support.
* Develop and maintain long-term relationships with clients.
* Evaluate client business requirements and guide them towards utilizing standard solutions.
* Convert client business requirements into detailed technical specifications and present them internally and externally.
Key Responsibilities
* Identify critical business impact issues from Service Desk.
* Assist with document maintenance for client system environments.
* Participate in release management between Service Desk, Compliance, and Project.
Requirements
To succeed in this role, you will need:
* Bachelor's degree in Information Technology or related field.
* Solid experience in Oracle Database and PL/SQL development.
* Previous experience consulting with clients to meet business needs.
* Advanced English language skills for speaking, listening, and writing.
Benefits
We offer a people-centered environment, flexibility to work from home, and opportunities to collaborate with teams from different countries.
What We Offer
* Flexible work arrangements.
* A people-centered work environment.
* Opportunities for professional development.