We are seeking a highly skilled and customer-focused professional to join our team as a Bilingual Customer Service Representative.
This role involves working in a fast-paced environment where you will be responsible for communicating with customers via phone and email, providing exceptional service and ensuring seamless resolution of customer inquiries.
You will work closely with internal departments to meet our customers' needs, utilizing strong written and oral communication skills, being computer literate, and possessing excellent planning and organizational skills.
The ideal candidate will thrive in a challenging environment with coaching support and have a desire to provide top-notch customer service. If you are a team player with general product knowledge of windows and doors, we encourage you to apply.
* Respond to customer inquiries via phone and email
* Work closely with internal departments to meet customer needs
* Utilize strong written and oral communication skills
* Be computer literate and possess excellent planning and organizational skills