LeanPie is a rapidly growing, disruptive player in the permanent display and fixtures industry. With operations in the United States, United Kingdom, and China, we are uniquely positioned to support international brands and retailers with an emphasis on total supply chain value.
As a standalone brand backed by industry leader LG&P, LeanPie combines creative problem-solving, best-in-class manufacturing, and world-class execution to deliver innovative retail solutions. Our transparent approach, entrepreneurial culture, and commitment to customer success continue to modernize a traditionally static industry.
The Role
The Account Director will be responsible for owning, growing, and deepening LeanPie’s relationships with key retail clients in the Atlanta and Nashville markets. This role is focused on strategic account management, revenue growth, and client partnership development rather than broad new client acquisition.
Success in this role is defined by the ability to identify opportunities, build trusted relationships, uncover new business within existing accounts, and position LeanPie as a valued strategic partner. The Account Director will serve as the primary client advocate within LeanPie while collaborating with design, engineering, sourcing, and operations teams to deliver exceptional client outcomes.
You will build relationships across merchandising, store operations, marketing, procurement, and executive leadership teams while helping clients solve challenges through innovative retail display and fixture solutions.
This role requires a strong retail or shopper marketing background, exceptional relationship-building skills, and a commitment to maintaining a regular presence at client headquarters.
Key Responsibilities
* Own and lead relationships with key retail clients and stakeholders.
* Identify, qualify, and develop new opportunities within existing accounts, including opportunities with brand partners selling through the retailer.
* Develop and execute strategic account growth plans that drive revenue expansion and long-term partnership value.
* Position LeanPie as a responsive, innovative, and trusted partner known for creativity, quality, and execution.
* Lead client discussions from initial opportunity identification through project launch, partnering with internal teams to ensure successful delivery.
* Collaborate closely with LeanPie leadership to align account strategy, priorities, and growth objectives.
* Maintain accurate forecasting, opportunity tracking, and account planning within company systems.
* Conduct regular business reviews with clients and internal stakeholders to evaluate performance and identify future opportunities.
* Ensure all account and program information is maintained accurately and consistently.
* Travel as needed for client meetings, presentations, and strategic planning sessions.
What Success Looks Like
* LeanPie is viewed as a preferred strategic partner by client stakeholders.
* Strong executive-level and working-level relationships are established across multiple functions within the client organization.
* New opportunities are identified proactively and converted into sustainable business growth.
* Revenue growth is driven through expanded programs, increased client engagement, and new brand partnerships.
* Clients consistently seek LeanPie’s expertise when developing new retail initiatives.
* Internal teams view you as a strong advocate for the client while effectively balancing business objectives.
Required Qualifications
* Proven experience in account management, business development, sales, client services, or shopper marketing.
* Experience managing strategic retail accounts or large customer relationships.
* Strong understanding of big-box retail environments.
* Exceptional communication, presentation, and relationship-building skills.
* Strong commercial mindset with a demonstrated ability to identify and grow business opportunities.
* Highly proactive, organized, and comfortable operating independently.
* Positive attitude, collaborative mindset, and solutions-oriented approach.
* Comfortable working in a fast-moving, entrepreneurial environment.
* Willing and able to maintain a consistent presence at client headquarters and travel as needed.
Preferred Qualifications
* Experience in retail displays, fixtures, merchandising, shopper marketing, packaging, or related industries.
* Experience working with cross-functional teams including design, engineering, sourcing, and operations.
* Familiarity with retail development processes and in-store execution.
Why LeanPie
* Join a company that is disrupting the retail display and fixture industry through transparency, innovation, and client partnership.
* Work with a unique value proposition backed by the strength and resources of LG&P, one of the industry's most respected manufacturing organizations.
* Collaborate with a team known for creative engineering, exceptional manufacturing quality, and customer-first solutions.
* Help shape the growth of a rapidly expanding business with significant opportunities for professional development and advancement.
* Be part of an entrepreneurial culture where ideas are valued, initiative is rewarded, and individual contributions have a meaningful impact.
Location: Atlanta, GA / Nashville, TN (Regular Client Presence Required)
Travel: Moderate travel required based on client needs and business development opportunities
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