Key Hotel Account Manager Job Description
About the Role
The main objective of this position is to define goals, manage and acquire a client portfolio, and execute the expansion plan for the assigned market.
This involves building strong business relationships with hotels in your portfolio, optimizing inventory, availability, and rates offered through the Reservations Center, and negotiating conditions to maximize conversion and competitiveness.
You will analyze demand data and booking patterns using internal tools to align contracted products with demand from our agency network, and advise on online marketing and direct sales.
Responsibilities
* Build Strong Business Relationships: Establish and maintain strong relationships with hotels in your portfolio to drive business growth and increase revenue.
* Optimize Inventory and Rates: Analyze and optimize inventory, availability, and rates offered through the Reservations Center to ensure maximum competitiveness and conversion.
* Negotiate Conditions: Negotiate conditions with hotels to maximize conversion and ensure the highest competitiveness index for the assigned hotels.
* Analyze Demand Data: Analyze demand data and booking patterns using internal tools to align contracted products with demand from our agency network.
* Advise on Online Marketing: Advise on online marketing strategies to drive bookings and revenue.
* Identify Business Opportunities: Identify business opportunities in terms of new products, offers, or services, in coordination with the department head and the Business Acceleration area.
Requirements
* Minimum 2-3 Years of Experience: A minimum of 2-3 years of experience in a similar role is required.
* Education: Education in tourism or a related field is required.
* Customer Orientation: Excellent customer orientation skills are essential.
* Negotiation Skills: Advanced negotiation skills are required to negotiate conditions with hotels.
* English Language Proficiency: An advanced level of English language proficiency is required.