Job Description:
About our organization
* We specialize in providing top-notch enterprise support and consulting services for open-source analytics and data infrastructure platforms.
We operate globally, with a small team of experts working across multiple time zones to deliver exceptional results to our customers. Our focus is on ensuring the stability, speed, and reliability of high-volume systems that power mission-critical applications.
The Role:
* Our ideal candidate will take ownership of service operations, including SLAs and incident processes.