Job Title:Head WaiterLocation:Cristina, Kingdom of Spain, ESClient:CiprianiJob Category:OtherEU Work Permit Required:YesJob Views:2Posted:27.04.2025Expiry Date:11.06.2025Job Description:Responsible for managing the table and serving guests. Organize waiters to ensure guest satisfaction.Handle work-related issues during service and resolve them efficiently.Report customer complaints or issues to the Assistant Restaurant Manager for resolution.Provide friendly, courteous, and efficient service, maintaining proper eye contact, smiling, and good posture.Take orders and serve food and beverages promptly and professionally.Respond to guest inquiries with a positive and clear communication style.Maintain extensive knowledge of the menu and suggest dishes based on guest preferences.Safely transport hot and liquid items to and from the bar and kitchen areas.Anticipate guest needs and serve proactively.Follow proper procedures for time, attendance, and uniform.Communicate effectively in the primary language(s) used in the workplace.Possess good verbal and written communication skills.Learn and perform all essential job functions accurately and safely.Have knowledge of the menu and beverage list, and provide clear suggestions to guests.Observe and detect signs of emergency situations through auditory and visual cues.
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